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24/7 Medical Care
in Pwani Mchangani

Right in Front of Neptune Hotel

Looking for Trusted Medical Care in Zanzibar?

24/7 Medstar Hospital & Medical Center in Pwani Mchangani, Zanzibar. Fast, clean, and friendly medical help for tourists and locals. Our multilingual team is ready day and night for emergencies, quick check-ups, and hotel visits.

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Medstar Medical Center team in Zanzibar
24/7 Medical Support
7+ Languages Multilingual Communication
On-Site Laboratory & Diagnostics
Worldwide Insurance Assistance
5+ Years Supporting Travelers in Zanzibar

Welcome to
Medstar Medical Center

Medstar Zanzibar is a 24/7 medical facility located directly across from Neptune Hotel in Pwani Mchangani. We provide safe, reliable, and fast medical care for travelers who need immediate support during their stay in Zanzibar.

Doctor speaking with a patient at Medstar Zanzibar

Our Services

24/7 Emergency Care at Medstar Zanzibar

24/7 Emergency Care

GP Medical Consultations at Medstar Zanzibar

GP Medical Consultations

On-Call Medical Specialist at Medstar Zanzibar

On-Call Medical Specialist

Ultrasound, X-Ray and ECG at Medstar Zanzibar

Ultrasound, X-Ray & ECG

Laboratory and Diagnostics at Medstar Zanzibar

Laboratory & Diagnostics

On-site Pharmacy at Medstar Zanzibar

On-site Pharmacy

Hotel Medical Visits from Medstar Zanzibar

Hotel Medical Visits

Inpatient Unit and Minor Care at Medstar Zanzibar

Inpatient Unit & Minor Care

Complete Medical Support

Everything You Need in One Place

Medstar brings the essential stages of medical care together in one fully equipped medical center in Pwani Mchangani.

Patients can begin with a doctor consultation, complete relevant laboratory tests or diagnostic imaging, receive treatment or medication, and continue with observation or follow-up when required.

Doctor Consultations

Access GP consultations and specialist coordination based on your medical needs.

Laboratory & Imaging

On-site blood tests, X-ray, ultrasound, Doppler, ECG, and echocardiogram support timely medical evaluation.

Treatment & Pharmacy

Receive appropriate treatment, minor procedures, and access to essential medication within the center.

Observation & Follow-Up

Short-term monitoring, inpatient support, follow-up care, and referral guidance are available when appropriate.

Tourist Medical Support

Hotel visits, transportation assistance, multilingual communication, and 24/7 access help make care easier for international visitors.

Insurance Assistance

The team can prepare medical reports, prescriptions, test results, treatment records, and itemized invoices for insurance procedures.

View Medstar Services

Your health and safety come first at Medstar

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Patient Safety

Clean and Organized Medical Environment

Medstar center follows strict hygiene and infection-control standards to ensure every patient receives full care in a clean, comfortable, and well-organized environment. All rooms, equipment, and surfaces are disinfected throughout the day, and our medical team uses protective protocols for every case, from simple consultations to emergency treatments. Our team maintains a calm, quiet atmosphere to help you feel relaxed the moment you walk in.

Your health and safety come first at Medstar

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Traveler Support

Designed to Support International Travelers

The center understands how stressful it can be to feel unwell while traveling. That’s why our center is built around the needs of tourists. Our team supports travelers through 24/7 availability, multilingual communication, hotel visits, diagnostic services, transportation assistance, and clear guidance throughout the medical journey. Whether you're staying at Neptune, Melia, Mapenzi, LUX Marijani, or any nearby resort, we’re just minutes away, ready to assist you anytime, day and night.

Verified Google Reviews

What International Patients Say About Medstar

Read verified patient experiences and discover what international visitors value about receiving care at Medstar.

Anette Lundmark

Review written in English
★★★★★
“Pick up at my hotel very fast and got quick help.”
Google Review

Ludo Stephan

Review written in French
★★★★★
“Une prise en charge de A à Z… Ils ont pris de mes nouvelles tout au long du processus.”
English translation

“Complete care from beginning to end, with continued follow-up throughout the process.”

Google Review

Suzanne Lefevre

Review written in French
★★★★★
“Prise en charge rapide et efficace… Le souci de la langue n’a posé aucun problème.”
English translation

“Fast and effective care. The language difference was not a problem.”

Google Review

Kristel Van Doren

Review written in English
★★★★★
“The medical staff were incredibly friendly, attentive, and reassuring during a very stressful time for both me and my family.”
Google Review

Kriszta Reiter

Review written in English
★★★★★
“Thanks to them we were able to go on the safari and they saved our vacation.”
Google Review
View More Google Reviews
Support for International Patients

International Insurance & Assistance Support

Medstar helps international patients with the medical documents they may need for insurance or travel-assistance procedures, including reports, prescriptions, test results, and itemized invoices.

Medical Reports
Prescriptions
Test Results
Itemized Invoices

If your provider is not displayed below, contact Medstar directly. The team may still be able to assist with the required documentation and communication.

Insurance Support

International Insurance & Assistance Providers

ADAC insurance logo Allianz insurance logo AXA insurance logo ERGO insurance logo Redion Employee Benefits logo Eurocross assistance logo HanseMerkur travel insurance logo HUK-COBURG insurance logo IMG International Medical Group logo MAPFRE insurance logo

Coverage, pre-authorization, direct billing, and reimbursement remain subject to the patient’s policy and the approval of the relevant insurance or assistance provider.

Why Choose Medstar Medical Center?

Fast, safe, and tourist-ready medical care in Pwani Mchangani — right across from Neptune Hotel.

Open 24/7

Feel safe anytime; if you get sick at night, our doctors are ready without waiting for the next morning.

Easy to Find

Located directly opposite Neptune Hotel, so you can reach medical help within minutes when every second matters.

Multilingual Team

Clear communication in your language means zero stress and no misunderstanding during treatment.

Insurance Welcome

Major international travel insurance accepted with full medical reports and claims support.

Tourist-Focused

Free pick-up for urgent cases, emergency ambulance service, and hotel visits for patients unable to come to the center.

Back to Your Holiday Fast

Quick consultations and same-day treatment help you recover fast and return to enjoying Zanzibar.

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Information for Travelers

Helpful Medical Guides

Practical information to help you understand medical care, common health concerns, and what to expect while visiting Zanzibar.

Explore All Medical Guides
Quick Answers

Frequently Asked Questions

Helpful information for patients and travelers visiting Medstar Medical Center.

Do I need an appointment to visit Medstar?

Walk-in consultations are available, and Medstar operates 24/7. For hotel visits, specialist consultations, transportation, or non-urgent services, contacting the center in advance is recommended.

Can Medstar provide documents for travel insurance?

Medstar can provide medical reports, prescriptions, test results, treatment records, and itemized invoices when required. Insurance approval and reimbursement depend on the patient’s policy and provider.

Can a doctor visit my hotel?

Hotel visits may be available for patients who cannot comfortably travel to the center. Contact Medstar with your location and medical concern so the team can confirm availability.

What languages does the Medstar team speak?

Communication support is available in English, Arabic, French, German, Italian, Spanish, and Swahili.

Are laboratory tests and diagnostic imaging available on-site?

Medstar provides laboratory testing and diagnostic services including X-ray, ultrasound, Doppler, ECG, and echocardiogram. Availability of a specific test should be confirmed when contacting the center.

Contact Us

Don’t let health worries ruin your trip…
For WhatsApp: +255 776 777 788
For Call: +255 776 777 788
We reply immediately  24/7